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CRM & Follow-up

Trail Running — After movie | Jul 2025

CRM & Follow-up isn't just another 100-miler.

A broken garage door is an emergency purchase. Nobody shops around. They call whoever comes up first and actually answers.

So we held the high-intent searches on Google, ran Meta to stay in front of the same postcodes between emergencies. No enquiry waits for someone to be free.

Every enquiry answered in writing. Nothing left sitting in an inbox.

Response time: a bar chart by period, the latest figure highlighted.
Leads by source: a bar chart by period, the latest figure highlighted.
Repeat customers: a month-by-month trend against the previous period.
A sales pipeline board: leads by stage with their value.
Bookings: a month-by-month trend against the previous period.
Follow-up sequence: the steps in order with their completion.

No enquiry waits for someone to be free.

Follow-up: headline figures with their change and trend.
Lead to booked: a conversion path with the drop-off at each step.
A sales pipeline board: leads by stage with their value.
Quote chase: the steps in order with their completion.
What changed: headline figures with their change and trend.